What Happened to GivEnergy? The Administration Explained

News explainer · Published by SEO Dons Ltd · Updated 28 October 2026

Timeline: what happened, with dates

An earlier version of this page described the administration as coming “with around a £5.4m loss”. That figure is GivEnergy’s after-tax loss for the 2024 financial year, from its accounts filed in December 2025, not a figure from the administration itself.

Why GivEnergy failed

The filed accounts for 2024 show revenue of £50.3m but an operating loss of £6.5m, against an operating profit of £6.2m the year before. The company’s own explanation, quoted by Solar Power Portal, blamed leadership and strategy decisions and a failure to respond to price cuts by overseas competitors. Reporting on the administrator’s proposals adds that about £9m had been spent on software over two years. For a company that had grown to a large share of the UK home battery market, that combination left it unable to keep trading when cash ran short.

If you own a GivEnergy battery

Your battery keeps working. It does not need the company, the app or a subscription to charge and discharge. GivEnergy Software’s pricing page says so plainly: the hardware will continue to function without a subscription.

The manufacturer’s warranty is effectively gone. The warranty was given by GivEnergy Ltd, the company in administration, and the administrator has said no further hardware warranties will be honoured. The Energy Storage Association and Which? both say claims against the GivEnergy warranty are unlikely to succeed.

The app still works, with conditions. The free Standard tier only works when your phone is on the same home network as the inverter. Remote access, the web portal, automatic tariff optimisation and third-party integrations need Premium, at £4.99 a month, and Premium explicitly excludes warranties and support. The app company changed hands in August. It received a compulsory strike-off notice on 15 September that Companies House recorded as suspended on 30 September, and its accounts and confirmation statement are overdue, so its future is not certain.

What to do now

1. Keep your paperwork together: the invoice, the MCS certificate, the electrical installation certificate and any network notification. You will need them for any claim and for a future sale of the house.
2. Contact the installer or company you bought from first. That is the administrator’s own advice. Installers who are members of a consumer code such as RECC must give a written workmanship guarantee of at least two years.
3. If you paid by credit card, you may be able to claim from the card provider under section 75 of the Consumer Credit Act 1974 if something goes wrong.
4. Write down your settings and schedules while the app still shows them, in case app access changes.
5. Consider a local-control option if you rely on remote scheduling: Midsummer’s Smug app reads the inverter over home Wi-Fi via a £40 display unit and needs no GivEnergy subscription.
6. Do not open, move or diagnose the unit yourself. If you ever see damage, smoke or hear hissing, leave the area and call the fire service.

If the unit has failed or you have decided to replace it, the replacement is a new purchase and should be priced like one. What a home battery costs by size sets out the official 2025/26 median prices, and the quote request is there if you want a written price to compare; we reply by email, and this site is not an installer.

Tariffs

Octopus Energy still lists GivEnergy among the batteries compatible with Intelligent Octopus Flux, but that tariff is currently only open to customers who bought solar and a battery from Octopus. The standard Octopus Flux tariff works with any solar and battery system. See the tariff guide.

If an existing system starts underperforming and the firm that fitted it cannot help, Solar Maintenance Solutions offers a free solar system health check before anything is replaced.

If you were thinking of buying a GivEnergy battery

The All in One is a capable unit on paper: 13.5 kWh usable, 3.6 kW or 6 kW AC-coupled versions, IP65, and whole-house backup when fitted with GivEnergy’s Gateway. But its 12-year warranty was given by the company that is now in administration, so a unit bought today comes without a working manufacturer warranty unless the seller offers its own. For a product you expect to last more than ten years, that is a large gap. Compare it with the other home batteries on the market.

The GivEnergy battery page sets out, company by company, where each part of GivEnergy stands, what the 12-year warranty conditions were and what the app tiers include, for anyone comparing a unit still in stock.

The lesson for every battery buyer

A warranty is only as good as the company behind it. When you compare batteries, look past the headline years at who gives the warranty, what it requires (GivEnergy’s required the system to stay online and allowed mandatory health checks at years 5, 8 and 10), and whether the installer adds cover of its own. The best home battery comparison sets out the warranty terms for the main brands, and when you are ready to price a replacement or a new system, compare battery storage quotes from more than one installer.

If power in a cut is part of why you bought one, see home battery backup for what each level of backup keeps on and what the extra hardware costs.